Summary

________________________________________________________________________________________________Senior PeopleSoft Resource with 20+ years of work as a Director, Program Manager, PM, Lead, Implementation Consultant for both HCM & FSM contract engagements. Broad strengths include:  Project Management, Techno-Functional Consulting, Hands-on Implementation, PeopleTools, Process Design/ BPR, Communication, Reporting Strategy, Testing Strategy /Scripting, Security Planning, Testing/QA, Operational Readiness, Education & Change Management Consultant.

 

Profile

·                     ___________________________________________________________________________________Senior Consultant with twenty (20) years of PeopleSoft that spans versions  5.X, 7.X,  8.0 / 8.1, 8.3, 8.4, 8.8, 8.9, 9.0, 9.1 and 9.2.  [Eight (8) Global clients, five (5) Multi-Book/multi-currency projects, and six (6) of those that were multi-lingual incl. Spanish/English].  Fluent in conversational/written Spanish.

·         Seventeen (17) years of Project Management (PM Instructor/Instructional Designer) experience.

·         Five (5) George Washington University (ESI) Masters Certificates for PMP coursework.

·         An Implementation Consultant/Project Manager in both the Public and Private sectors. Private sector clients included: Chrysler Corporation, ING, Canon, American Express, CSX, BASF, The Limited (incl. Victoria’s Secret) and Time, Inc. Public Sector/Higher Ed experience includes:  University of Connecticut, State of Connecticut, University of Pittsburgh, University of Massachusetts, University of Pittsburgh Medical Center, Education Testing Services in Princeton(*), MATC, Georgetown University Hospital, George Washington University Hospital Center, University of Phoenix and Duquesne University, where I worked in the evenings as a TA for 2 semesters with the PeopleSoft Accounting Info systems Certification Course.

·         A SHRM-certified, HR Generalist and an ACA-Certified, Payroll, Compensation & Benefits Specialist. Lominger (formerly Career Architect) Cert. Competency Assessments and Competency Interviewing.

·                     An Achieve Global (Zenger-Miller) certified Tech Presenter and seasoned, technical writer and instructional designer.  I have written and edited more than 30 complete manuals on individual PeopleSoft HCM, Financials, Reporting, CRM and SCM Applications. Non-PeopleSoft Courses included: EEO/AA, Finance for Non-Financial Mgrs, Train-the-Trainer, Vignette, Cognos, Project Management, SAP, Siebel eCRM, MS Project, Data Centers and Hardware.

·                     Certified Macromedia/Web designer, Proficient w/both Adobe Captivate and OnDemand UPK.

·                     Responsible for all project phases including reporting, testing, knowledge transfer and security.

·                     Support and guide numerous clients subject to Sarbanes Oxley (SOX) compliance Audits.

·                     Cognos Certified Author. BI work includes Data Dictionary mapping, report design and Data Warehousing/BI strategy.

PeopleSoft Skills

·                     _______________________________________________________________________________PeopleSoft FINANCIALS: GL, PO, IN, AP, AR, Billing, AM, Grants, Commitment Control, Projects, Contracts, T & E, Treasury, Cash Management, ePro, Maint Mgmt (MM), Real Estate Mgmt, (Advanced) Query, and nVision.

·                     PeopleSoft HRMS/HCM: Core HCM, Global/NA Payroll, ESS/MSS, Ben Admin, TAM, Time & Labor, Career/Succession Planning, Competency Management, Front Office, ePerformance, eLM, Profile Management, Absence Management, Compensation, Position Management, Query/XML.

·                     PeopleSoft Technical: PeopleTools through version 8.5x - Trees, Application Designer, PeopleCode, Component Interface, Workflow, Text Catalog, CSS, nVision, XML, and some SQL/SQRs.

·                     PeopleSoft and Siebel CRM Applications 

·                     PeopleSoft Student Admin and Campus Solutions Applications

·                     Own/Authored IP for PS courseware for upgrades from 7.5 - 8.4, and 8.1 to 8.8, 8.4 - 8.8 (Delta), 8.8 to 8.9, 8.9 to 9.x and 9.0/9.1 to 9.2. Additional work product: Workflow Analysis, Template creation, System/User Test Plans, Test Script Inventories, Functional Designs, Technical Specs, User Procedures, Readiness Assessments, Communication Plans, Gap Analysis, Role to Position Mappings, Training Plans, Project Plans, Reporting Strategies, Requirements, Needs Assessments and Process Flowcharts. 

 

Personally authored and/or own the IP for more than 25 PeopleSoft FSM, HRMS and REPORTING manuals. (Templates included MS Word, MS Excel, HTML and UPK…typically between 300-500 pgs each)

Certifications

·   _________________________________________________Society for Human Resource Management (SHRM) - Certified HR Generalist

·   Achieve Global (Zenger-Miller) Certified Presenter

·   American Compensation Assoc. (ACA) - Principles of Compensation and Benefits

·   American Compensation Assoc. (ACA) - Regulatory Environments for Comp/Benefits

·   American Compensation Assoc. (ACA) - Communicating Comp & Benefits             

·   American Compensation Assoc. (ACA) - Finance & Accounting for Comp/Benefits

·   Project Management Professional Coursework towards PMP from PMI at GW University.

PeopleSoft Financials, Supply Chain and HRMS Applications - implemented and trained over 25 specific Applications for Clients within the past 19  years.

Skills Summary

·                _______________________________________________________________________________________________________________________________Cognos Certified Author ·                ACCESS (mult.versions) ·                Word and Excel ·                Certified Lominger ·                Career Architect ·                PrintShop, Photoshop ·                Visio, Corel Flow

·                BRIO, Focus Reporting ·                TRACKER I9 ·                Siebel (e-CRM) ·                Macromedia Dreamweaver ·                TOAD ·                Crystal Reports ·                Primavera

·                OnDemand UPK ·                Adobe Captivate ·                Application Designer-PeopleTools ·                CIC+ Employee Forms Mgmt ·                HP Quality Center -HPQC ·                PowerPoint ·                Web Design HTML/XML

 

Professional Experience

(These represent only a partial list of contracts/ROLES)

________________________________________ 

2CHANGE4,Inc.

2006 – present

SENIOR CONSULTANT & FOUNDER

·         Responsible for the day-to-day operations of a small PeopleSoft Education and Change Management Consulting practice. Specializing in tech documentation, knowledge transfer, communication, internal project marketing and best practices which support the human capital involved in a successful technology program.  Managed teams with headcount from 1 - 20.

·                     PeopleSoft Partner and served Fortune 500 clients, such as Canon, Chrysler and DDI. Scoping, RFPs, Staffing, Strategic Planning and Partner Management as a Consulting Resource working with C-level executives on their internal project and program management.

 

Norwalk Hospital – Danbury, CT

august 2015 – Present

Benefits administration & ACA

·         Led the design and deployment for Open Enrollment 2016. Translated HR Requirements into New Benefit Plans, Programs, Interfaces, Reports and Eligibility Rules. PeopleSoft 9.0 and Tools 8.53.

·         Creating and Enforcing Testing Standards, Separation of Duties and Audit Guidelines. Supporting the reporting requirements for OE and Audit.

·         Assisted with the Vendor selection for ACA-Affordable Care Act compliance, including SLAs and the translation of interface/extract specs into PeopleSoft mappings for Form 1095-C. Assisted with planning for continued program management in order to complete and furnish data on an ongoing basis for any/all full-time employees for one or more months of the previous calendar year.

 

Baptist Hospital – Louisville, KY

May 2015 – August 2015

PeopleSoft Finance nVision & Query Instructor

·         Responsible for creating and leading multiple sessions for the Finance/SCM teams which addressed nVision, Query, GL and Accounting Life Cycle for PeopleSoft 9.1 and Tools 8.53.

 

State University System Serving 10 Campuses and over 150,000 Faculty/Staff

AUG 2014 – JAN 2015

PeopleSoft Training Manager & Operational readiness lead (2 roles at once)

·         Training Manager responsible for creating learning needs assessments, strategy, outlines, schedule and project plan, while recruiting a staff of curriculum designers/trainers for initial PS 9.1 implementation that included: Portal, Core HR, Ben Admin, Profile Mgmt, Payroll, MSS/ESS from HCM – and GL. Phase 1was the Office of the President, UCLA PRI and the UCPath Call Ctr (HR Shared Svs).

·         In my other capacity I helped design and manage the project health reporting through the use of a SharePoint site/Dashboard.  Operational Readiness included metrics specific to design, testing, documentation, staffing, communication, user/role identification, BPR, security and instances.

 

Oracle University (OU Education Partners)

Nov 2013 – June 2014

TECHNO FUNCTIONAL Instructor for PeopleSoft 9.2

·         Delivered multiple training sessions to both public and private sector clients in the United States and Canada, including (remote) LVCs - PeopleSoft 9.2 for PeopleCode, nVision, GL, ePerformance, Careers and Succession Management, Absence Management, Profile Management, Core HCM, and Query.  As a SME, taught classes that OU Instructors attended in ePerf, Profiles and Succession. Receiving consistently high evaluation scores for classes that were 5 days long (many held remotely).

 

 

 

MedStar Hospital System (10 Hospitals) - DC

2013

FIN/HCM Change Management CONSULTANT

·         Addressed workforce readiness for PS 9.1 implementation that included: Base Ben, Core HR, T&L, Compensation, Profile, Payroll, MSS/ESS from HCM – and PO, IN, ePro, GL, AP, AR, Maint Mgmt, AM, KK and non-patient BI from FIN. Completed Site-Specific, HCM/FIN Assessment for Security/Trng Role to Position Mapping.

 

St. Elizabeth’s Healthcare – Covington, KY

AUG 2012 – NOV 2012

BEN ADMIN CONSULTANT

·         Implemented 9.1 Ben Admin - Assisted with bringing onboard the Physicians practice and combining Benefits Admin approaches with the existing 9.1 Hospital Companies.  Addressed new Programs, Plans, Rates and Deductions codes for 2013.  Joined project just after Requirements were supposed to have been completed and took the project from Red to Green in 2 month’s time. They were able to go live.  Simultaneous to taking them from three separate payroll cycles to two. (Even though the physicians were monthly all of the other Associates were placed within the same pay cycle moving forward.)

 

The Limited (Victoria’s Secret)

FeB 2012 – JuLY 2012

PM / HRMS CONSULTANT

·         Assisted this retail client with largely customized 9.0 HRMS and EPM instances. Troubleshot and recommend new best practices for EPM. Performed requirements gathering for Vanilla Paystub Initiative and Electronic Employee Forms initiative (EEF).

·         Created functional specs for both EEF and ADP. Paystub involved helping client manage the relationship with ADP. EEF involved requirements/documentation for both Tracker and CIC+ vendors.

 

University of Phoenix

MAY 2011-August 2011

HCM  SPECIAL PROJECT  MANAGER

·         PeopleSoft Project repaired Hewitt Interface between HR, PR and third party system.

·         Created functional specs for old and new processes.  Analyzed code in order to draft documentation for Benefits Change File. Provided production support for Compensation changes that were occurring simultaneously. Wrote test plan, implementation plan and troubleshot existing interface issues while project was underway. Taught HRIS staff Query and other best practices. Advised on system redesign that was being considered.

 

Hospital of Central Connecticut

Feb 2011 – MAY 2011

ePerformance Lead

·                     Provided assessment of ePerformance 8.9 and 9.1. Client was live with 8.9 and planned a 9.1 implementation, was attempting to go-live before upgrade occurred. Considering minimal approach to configuration. Provided technical overview of 9.1 stand-alone options that HCM now offers for ePerf.  Drafted CI for Competencies and Language Checker. Drafted functional specs and provided DEMO/ ePerf training.

 

CIT Bank (Livingston, NJ)

DEC 2010 –Feb 2011

GL/AR ENhancements Project

·                     Sole Oracle/PS Resource on a team of 11 responsible for large Fin Data Warehouse system and data cleanup project. Performed health assessment for existing PS system, upgrade/ reimplementation analysis.

·                     Review data reconciliation methodology for 27 AR subsystems. One third of which were located abroad. Client contacts existed in Asia Pac, Europe and Latin America.  Reviewed data integrity, reporting and documentation.  Troubleshot Global Payroll and DB2 performance issues.

 

NY MTA

2010

FSM (Grants/Treasury) TRAINING

·                     Working with Financial Support team to help with major initiative on Treasury, Cash Mgmt, AM, RE Mgmt, and Maint Mgmt. 9.0/9.1 upgrade analysis-incl. combo reimplementation/ upgrade.

·                     Review/Revise project plan, design training for Treasury, Grants, portions of GL, some nVision, Query and Cash Management for PeopleSoft versions 9.0.  Including Treasury components, roles and responsibilities, Accounting Template Creation Process, Business Processes of Cash Management, Cash Positions, Investment Pools, Wire Transfers, and recording Cash using External Transaction Tables.

 

BC/BS Tennessee

April 2009 – Nov 2009 (2 separate instances thru FEDELIS it)

PM – 9.0 Upgrade Analysis, FSM Training

·                     Working with Financial Support team to help with major initiative on SADBUS reporting. Facilitate several weeks of formal training on GL, nVision, App Designer, Query, and Spreadsheet Journal Upload for PeopleSoft versions 8.9.  Troubleshot HR and Payroll processing issues while onsite.  Performed remote work for Query Support. Performed 9.0/9.1 upgrade analysis that included a reimplementation as well as the introduction of new applications.

 

DDI (Development Dimensions International) – Pittsburgh, PA

2008 (part time – 2^nd project)

ORACLE 8.9 and 9.0 Upgrade

·                     Create a Component Interface (CI) upload tool to house DDI’s Intellectual Property (IP) consisting of trademarked Competency Definitions and related inventories, and then load into PeopleSoft v8.9 and then a second engagement to build a CI when tables changed in ePerf, eLM and HRMS 9.0.

 

Chrysler Corporation – Detroit, MI

Nov 2007 – MAY 2008

PM – EPERFORMANCE/ eLM/ HR INTEGRATION and training

·                     Perform Needs Assessment.  Scheduled and led workshops that identified requirements. Completed Functional Specs. Defined MSS and ESS security needs for more than 16,000 employees.

·                     Configure ePerformance 8.9 including: text catalog, performance templates, and development templates.  Perform Delta analysis between 9.0 ePerformance and 8.9.

·                     Conduct in-house training for core team.  Translate Development materials into Mexican Spanish.

·                     Spearhead the RFP process for a competency library and related IP from national vendors.  Performed fit gap on PDI content after selection.

·                     Perform requirements gathering for Competency and Development data conversions from Lotus Notes system into ePerformance and eLM.

·                     Develop Training and Testing Strategy. Assist with change management methodology / migration of code and projects from DEV to PROD. Address load balancing, Patch and bundle, architectural infrastructure, and parallel development. Coordinated with Global Payroll team.

 

Canon USA – Long Island, NY

MAY 2007 – OCT 2007

PM – ePERFORMANCE/HR INTEGRATION

·                     Performed Needs Assessment.  Scheduled and led workshops that identified requirements. Completed Functional Specs.

·                     Provided 9.0 Gap Analyses.

·                     Configured Competency Management and ePerformance 8.9 including: text catalog, 18 performance templates and 1 development template. Developed Training Strategy and Pilot Testing Strategy.

·                     Developed Captivate Training Content Standards. Manage Training team, training lessons and Job Aids through the Captivate.

 

 

 

 

BASF - Iselin, NJ

NOVEMBER 2006 - FEBRUARY 2007

Lead – HR INTEGRATION

·                     Worked as a Project Management resource to coordinate HCM 8.3 projects at year end. 75% remote resource. Hired and supervised consulting staff. Created a new 2007 Operations Schedule and Process Manual.  BenAdmin, eLM, HRMS, Global Payroll. Projects included: BASF/Engelhard systems integration, bi-weekly payroll conversion, new BEN providers and vendors, interfaces, open enrollment, Union open enrollment, physical relocation of servers, etc.

 

University of Pittsburgh

NOVEMBER 2006 – 2007

PEOPLESOFT STUDENT ADMIN AUDITOR

·                     Helped develop audit plan.  Reviewed system security as well as data and process integrity.  Provided PeopleSoft expertise on Audit team.  Review project plans, previous implementation, process and procedures within University IT system.  PeopleSoft Student Admin, Campus Solutions, Student Financials, and other related PS Applications.

 

Duquesne University - Pittsburgh, PA

2004 (Part Time)

PEOPLESOFT TEACHING ASSISTANT (2 Semesters)

·                     Assisted (Prof) Valerie Trott Williams and (Prof) Dr. Stephen Rau with Accounting Information Systems class (AIS) instructing students on Full Life Cycle PeopleSoft Accounting best practices and usage.

·                     Main responsibilities included: debugging security, facilitating labs, and leading classes as needed.

 

ESG - Enterprise Solutions Group Consulting

JULY 2004 – JULY 2005

DIRECTOR OF CHANGE MANAGEMENT – MULTIPLE PROJECT PM

·                     Created new area of practice for 10 year old ERP Consulting firm. Managed as many as 15 projects at one time. Built a new Dept with as many as 10 employees (5 FTEs and various other Contract employees) in one quarter. 

·                     Accomplishments include:  Made annual goal of 1 million in sales in just 4 months. Clients included: Time Inc., NeuStar Corp, ETS – Educational Testing Services for Vignette 7, RCI - Restaurant Concepts Inc. (Applebee’s Franchisee), Direct Holdings and Lillian Vernon.

 

Educational Testing Services (ETS) - Princeton, NJ

JULY 2004 – FEBRUARY 2005

PM CHANGE MANAGEMENT, COMMUNICATION AND EDUCATION

·                     Lead for Financials 8.4./ HRMS 8.8 / Cognos EPM  team responsible for the development of Foundation, nVision, Query, T&L, Projects, Contracts, PO, IN, AP, and GL Education materials (including manuals and job aids/QRGs).

·                     Managed a team of (max 10) ETS employees and consultants to design and deliver e-books, manuals, QRGs and other documentation.

·                     Created a start-up practice for Change Management and Education. Serving the Communication, Education and Change Management needs for large scale technology projects. Clients include Time, Inc., NeuStar, RCI, ETS, and Active International. Most implementations involved PeopleSoft Financials and HRMS. Recently completed and ETS project for Vignette 7.

·                     Responsible for internal communications dealing with the implementation, cutover, security, training and process changes.  Design and maintenance of ETS website for users.

·                     Help Desk strategy and support.  Liaise with Finance and HR departments in order to capture and document changes in process and policy. Identification and development of Power Users. Train-the-trainer to develop presentation skills of current employees.

·                     Create Project Plans and schedules, managed training registration and administration.

·                     Also, responsible for technical activities, establishing training environments, liaising with tech support, installing tools and ad-ons, and creating security within training environments.

 

 

 

University of Pittsburgh Medical Center (UPMC)

NOVEMBER 2003  –  JUNE 2004

LEAD PEOPLESOFT TRAINING CONSULTANT / FINANCIAL SYSTEM SUPPORT ANALYST

·                     Training Project Lead for Financial 8.4. Leading team responsible for the development of Overview, nVision, Query, Receiving, Requisitioning, T&E and GL training materials (including manuals and job aids/QRGs), and Materials Management. Solely responsible for the development of a post go live training program  included monthly offerings and new hire instruction for entire UPMC Fin Staff.

·                     Created and managed the first UPMC PeopleSoft-specific website that contained training schedule, training/ help documentation, downloads with directions, an online survey and online tutorials.

·                     Member of UPMC Cognos Administration team. Certified as a Cognos (Business Intelligence Product) Author trained in Visualizer, Framework Manager, Metrics Manager, and ReportNet. In order to help standardize Consolidated Financial reporting across all healthcare entities.

·                     Provided Help Desk strategy and support both during, and after implementation. Responsibilities include establishing roles, permissions and row level security, building nVision scopes, report requests, and report layouts, establishing Batch jobs, building new public queries, monitoring system performance, unlocking journals and tables, entering system change requests, creating audit procedures, documenting business transactions, and customizing canned reporting.

 

University of Massachusetts (Modis IT)

FEBRUARY 2002 – JULY 2002

LEAD INSTRUCTION AND DOCUMENTATION CONSULTANT - PEOPLESOFT FINANCIALS

·                     Trained Lowell campus and Presidential staff in PeopleSoft Fundamentals and then delivered Financial functional training for Phase II & III Implementation. 

·                     Primary responsibilities included, the development and delivery of Train-the-Trainer for ALL University Phase II instructors (Applications included PO-Approving/Receiving, ProCard, Vouchers, GL/Journals- Commitment Control, Query, and Accessing Reports & Inquiring).

·                     Also called upon to edit existing training materials. Aided end users in defining tables and demonstrated People Tool usage for Competency and Position Management.             

 

GTE Internetworking/Genuity – Burlington, MA

APRIL 2000 – January 2002

PROGRAM MANAGER – change management, TRAINING AND EMPLOYEE DEVELOPMENT (WEB HOSTING)

·                     Managed all technical, soft skills and Project Management training offerings for Implementation Services (Web Hosting-decentralized). Technical training included but what not limited to: Siebel eCRM, Vantive, Sun Servers, Solaris, Networking, Security, Storage and Data Center operation.

·                     Responsibilities included mentoring new employees, conducting Needs Assessment, negotiating vendor contracts for outsourced training, delivering training, designing training paths, and developing all related curriculum.

·                     Developed an ACCESS/SEQUEL database, which was used to provide skills assessments, training participation, and performance management gap analysis. 

·                     Participated in the design and documentation in preparation for ISO 9000 certification. Developed curriculum for countrywide Siebel implementation.

 

American Express Corporate – NYC, NY

DECEMBER 1999 – APRIL 2000

PROJECT MANAGER, BENEFITS & HR SYSTEMS (PEOPLESOFT)

·                     Assistant to the SVP of Benefits & HR Systems, Healthcare Strategy Team Member-determining the future of company healthcare strategy for the next five years.

·                     Provided direction for projects dealing with PeopleSoft (i.e. Data Integrity/Security as it applied to Human Resources, Payroll, Benefits, Admin. and Time & Labor).

·                     Reviewed presentations and business plans to HR Senior Leadership Team.

·                     Provided critical analysis and editing of all proposals and communications prior to submission.

·                     Worked as an internal consultant on Project Management.

·                     Managed SVP staff respective to timelines and deliverables.

·                     Analyzed surveys to determine their relevance to Benefits and HR Systems.

 

 

Astra-Merck Pharmaceuticals – Valley Forge, PA

FEBRUARY 1999 – MARCH 1999

PEOPLESOFT CONSULTANT

·                     Data Mapping in preparation for June Merger, including merger Analysis to resolve headcount and integrity issues prior to merger.  Addressing specific challenges of updating from v5.1 to v7.5 of PeopleSoft. 

·                     Drafted PeopleSoft 7.5 User Procedures and Training materials to maintain data integrity up to conversion.  System Testing to identify bugs in “old” system, which may have affected integration.

 

Blue Cross/Blue Shield – Jacksonville, FL

MARCH 1998 – DECEMBER 1998

SUPERVISOR TRAINING & ORGANIZATIONAL DEVELOPMENT

·                     Managed six employees: Trainers, Contract Benefit Analyst, Admin, and Interns.  Supervised/designed training curricula, course manuals and other materials for 10+ technical courses. 

·                     Coordinated revisions to Federal Employee Plan Specifics, as defined/interpreted by the Federal Administrative Manual (FAM), our contract. 

·                     Aided in the development of an ACCESS database, which was used to provide skills assessments, bench strength analysis, and competency profiles, while tracking quality and production. (Served as a Performance Management (Review), an MBO facilitation tool, as well as an HRIS for the LOB. 

 

Blue Cross/Blue Shield – Jacksonville, FL (cont.)

·                     Member of Training Coordination Team - worked closely with Blue Cross Operations Training to established centralized job posting, profile and description, and behavioral interviewing guide.

·                     Participated on BC/BS Corporate initiative to create a formalized Trainer Certification Program, which included compensation strategies and development plans for the OD&T Staff.

 

CSX Corporate/CSX Transportation – Jacksonville, FL

MARCH 1995 – MARCH 1998

 

SEPTEMBER 1997 – MARCH 1998

MANAGER EEO/AA (INCL tRAINING)

·                     Analyzed data; prepared narrative for distribution of annual company Affirmative Action Plans. Maintained job group assignments, census job category definitions, census MSA assignments, facility assignments and weight factor for AA Plans.

·                     Facilitate company Needs Assessment for EEO/Affirmative Action training; design, develop and deliver finished product.

·                     Managed I-9, ADA and FMLA compliance. Assisted with the development and maintenance of ACCESS database to manage and track FMLA requests, OFCCP/EEO correspondence, internal and external complaint procedures.

·                     Spearheaded creation of FMLA processing package, in 1995 and again in 1997.

·                     Investigated, documented and researched claims of sexual harassment and discrimination. Worked with legal staff to respond to formal charges and litigate, where necessary.

·                     Managed internal audit and reporting processes, including the development and monitoring of Quarterly Reports. Worked with Staffing Group and ER Representatives to ensure compliance with Federal/State regs, and facilitated consistent application of Diversity and Employment Best Practices.

·                     Continued responsibilities for PeopleSoft Implementation Team including Systems Testing, and One-on-One Training development and delivery for new features as well as phased implementations for Multiple Business Units (Payroll, Time & Labor, Benefits Admin)

 

MARCH 1995 – SEPTEMBER 1997

ORGANIZATIONAL DEVELOPMENT SPECIALIST

·                     Authored Test Scripts, User Procedures and manuals.

·                     Member of CSX PeopleSoft Implementation Project Team. Selected to work with VP HR on headcount analysis and Needs Assessment for recent Conrail merger/ acquisition filing. Received Commendation for this project. Administered Separation Agreement packages.

·          

·                     Provided analysis for Critical Positions Project, CSX’s largest CM project. Identified, profiled and created career plans for High Potentials - Received Commendation. Created an executive competency profile. Authored competency-based, executive, behavioral interviewing and developmental guides. 

·                     Managed departmental budget, A/P and selection of resources for CSX Prof. Resource Ctr (PRC).  Designed an internship program and assisted with Mgmt Trainee Recruitment for Finance.

 

Education

·               ________________________________________________________________________________________Rutgers University/Douglass College – New Brunswick, NJ 1989 – 1994

o        Pursued Dual B.A. Political Science (Legal Studies) and Spanish, Participated in University-Sponsored Internships in Investments Sales, Public Relations and Real Estate.  National Merit Scholar, National Honor Society Member, Rutgers University/Douglass College Scholar, and (Hazlet) Rotary Club Scholar.

·               Jacksonville University - Jacksonville, FL – Completed business-related coursework 1996 – 1997

·               George Washington University (ESI), 2001, Masters Certificate Project Mgmt (PMP) - 5 of 7 courses